There are thousands of online courses and classes that will help you improve your Call Center skills and earn your Call Center certificate.
In this article, our experts have actually put together a curated list of the 10 Best of the Best Call Center courses, tutorials, training programs, classes and certifications that are available online right now.
We have actually included just those courses that fulfill our high-quality standards. We have put a great deal of time and effort into collecting these all for you. These courses are suitable for all levels, beginners, intermediate learners, and experts.
Here’s a look at these courses and what they have to offer for you!
10 Best Call Center Courses and Certifications Online
| Course Name | Enrolled Students (Count) | Reviews (count) |
|---|---|---|
| 1. Getting Started with Call Center Training Our Best Pick | 5657+ | 85+ |
| 2. Call Center Training: Getting Started with BPO Job | 3683+ | 22+ |
| 3. Amazon Connect AWS Contact Center VOIP Bootcamp zero to hero | 3463+ | 96+ |
| 4. Call Centre Agent | 821+ | 35+ |
| 5. Workforce management Real Time Analyst | 245+ | 105+ |
| 6. “Call/Contact Center Management, The essential Guide” | 219+ | 78+ |
| 7. “Call Center, The Essential guide” | 206+ | 76+ |
| 8. How to start call center and grow from 0 to 100 employees | 63+ | 15+ |
| 9. Complete Call Center Setup | 27+ | 4+ |
| 10. Redesign and manage call center | 17+ | 4+ |
1. Getting Started with Call Center Training by Sinan Cetiner Udemy Course Our Best Pick
Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated.
As of right now, more than 5657+ people have enrolled in this course and there are over 85+ reviews.
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2. Call Center Training: Getting Started with BPO Job by SATISH KUMAR SAHANI Udemy Course
Call center Training to get a job
As of right now, more than 3683+ people have enrolled in this course and there are over 22+ reviews.
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3. Amazon Connect AWS Contact Center VOIP Bootcamp zero to hero by Salman Razi Udemy Course
“Complete AWS Call Center VOIP Course: UCaaS Cisco, Asterisk,Avaya, Telecom alternatives &AWS Artificial Intelligence(AI)”
As of right now, more than 3463+ people have enrolled in this course and there are over 96+ reviews.
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4. Call Centre Agent by Adele Beukes Udemy Course
Call Centre Training
As of right now, more than 821+ people have enrolled in this course and there are over 35+ reviews.
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5. Workforce management Real Time Analyst by Izzy Perez Udemy Course
Everything you need to know to get promoted as a Real time analyst in a call center and boost your income!
As of right now, more than 245+ people have enrolled in this course and there are over 105+ reviews.
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6. “Call/Contact Center Management, The essential Guide” by Amas Tenumah Udemy Course
What you need to know about Managing a Call/Contact Center
As of right now, more than 219+ people have enrolled in this course and there are over 78+ reviews.
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7. “Call Center, The Essential guide” by Amas Tenumah Udemy Course
Learn how to thrive in a call center and run a call center with the help of the experience King.
As of right now, more than 206+ people have enrolled in this course and there are over 76+ reviews.
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8. How to start call center and grow from 0 to 100 employees by Ameya Damle Udemy Course
Learn to get international clients without brokers or upfront fees
As of right now, more than 63+ people have enrolled in this course and there are over 15+ reviews.
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9. Complete Call Center Setup by Sahil Malhotra Udemy Course
Simple Guide To Open & Operate A Call Center
As of right now, more than 27+ people have enrolled in this course and there are over 4+ reviews.
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10. Redesign and manage call center by Tayfun Türkalp Udemy Course
Meet new customer expectations?
As of right now, more than 17+ people have enrolled in this course and there are over 4+ reviews.
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Here are some frequently asked questions about learning Call Center
How Long Does It Take to Learn Call Center?
The answer to the question “How long does it ttake to learn Call Center” is … it depends. Everyone has different needs, and everyone is working in different situations, so the answer for one person may be totally different than for someone else.
Consider these questions: What are you trying to Learn Call Center for? Where is your starting point? Are you a novice or do you have experience with Call Center? Just how much can you practice? 1 hour per day? 40 hours per week? Take a look at this course about Call Center.
Is Call Center Easy Or Hard to Learn?
No, learning Call Center isn’t hard for the majority of people. Check this course on how to Learn Call Center in no time!
How to Learn Call Center Fast?
The fastest way to Learn Call Center is to first get this Call Center course, then practice whatever you learn whenever you can. Even if its just 15 minutes a day of practice. Consistency is crucial.
Where to Learn Call Center?
If you want to explore and learn Call Center, then Udemy provides you the best platform to learn the Call Center. Check this course on how to Learn Call Center in no time!