10 Best Crm Courses and Certifications Online

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Close up iPhone showing Udemy application and laptop with notebookThere are countless online courses and classes that will help you enhance your Crm skills and earn your Crm certificate.

In this article, our specialists have assembled a curated list of the 10 Best of the Best Crm courses, tutorials, training programs, classes and certifications that are available online right now.

We have actually included just those courses that satisfy our top quality standards. We have actually put a great deal of time and effort into collecting these all for you. These courses are suitable for all levels, beginners, intermediate learners, and experts.

Here’s a look at these courses and what they have to offer for you!

10 Best Crm Courses and Certifications Online

1. CRM: Customer Relationship Management by “Expert Academy, Lahcen Bouya” Udemy Course Our Best Pick

“Practical Ideas To Generate Sales, Loyalty And Repeat Business Fast”

As of right now, more than 10911+ people have enrolled in this course and there are over 409+ reviews.

Course Content
“Forget CRM, Think MCR
Maximising Your Customer Relationships
Giving The Best To Your Customers
Getting The Best From Your Customers
Keeping It All Going”

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2. Become a CRM Manager: overview for Email Marketing starters! by Matthias Kaiser (Head of CRM | Certified Email Marketing Manager) Udemy Course

“Salary, chances and challenges: What’s it like to work as a CRM Manager and how to become one? A course by a Head of CRM”

As of right now, more than 10565+ people have enrolled in this course and there are over 165+ reviews.

Course Content
“Introduction
What is CRM? A compact overview to give you a basic knowledge.
What’s it like to work as a CRM Manager?
Perspectives, salary & challenges
Tips & tricks for your CV & resume when applying in CRM
Conclusion”

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3. CRM Fundamentals by Juan Sebastian Garcia Udemy Course

Want to become a Customer Relationship Management Professional? Do this course!

As of right now, more than 4977+ people have enrolled in this course and there are over 320+ reviews.

Course Content
Introduction
CRM in the Enterprise
CRM Strategy
CRM Customer Data
CRM Data and History
CRM Architecture
CRM Management
CRM Analysis and Components
CRM Products in the Market
CRM Microsoft Dynamics
CRM Microsoft Dynamics

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4. Excel 101: Create Your Own CRM In Excel Masterclass by “Chris Benjamin, MBA & CFO” Udemy Course

“2022 Update: Includes Template! Design, Build and Utilize Your OWN Custom CRM System In Excel Masterclass”

As of right now, more than 4550+ people have enrolled in this course and there are over 209+ reviews.

Course Content
Introduction
CRM Database Creation
CRM Report Creation and Use
Course Conclusion

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5. Zoho CRM and Zoho Creator Masterclass by Jeremy Nagel Udemy Course

Learn everything you need to become a Zoho CRM/Creator consultant.

As of right now, more than 2405+ people have enrolled in this course and there are over 453+ reviews.

Course Content
Introduction
CRM overview
Navigating the CRM
Working with a client
Zoho CRM customisation
Automation
Deluge script for CRM custom functions
Zoho CRM API deep dive
Integrating with third party services
Custom apps in Zoho CRM
End to end CRM case studies
Deluge in Zoho Creator
Website integration
Zoho CRM extensions
Wrapping up

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6. The Complete CRM Course for Beginners by Online Courses Institute Udemy Course

“Learn Customer Relationship Management, Types, Customer Relationships, Customer Management, Implementation & more”

As of right now, more than 1667+ people have enrolled in this course and there are over 118+ reviews.

Course Content
Customer Relationship Management
Types of CRM
Customer Relationships
Customer Management
CRM Implementation
Customer Related Databases

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7. Bitrix24 implementation masterclass by Gaurav Soni Udemy Course

“Learn to use Bitrix24 CRM , Task Management and Automation tools to improve the productivity of your company.”

As of right now, more than 1107+ people have enrolled in this course and there are over 359+ reviews.

Course Content
Introduction
Task Management in Bitrix24
Drive and Calendar
Workgroups / Project Management
Bitrix CRM Basics
Leads in Bitrix CRM
Deals in Bitrix CRM
CRM Contact and Companies
Quotations and Invoices in CRM
CRM Permission Management
CRM integrations
Workflows / Business processes automation
Bitrix Sites
Bitrix Development
Email Marketing & Time and Reports
Deprecated (Old videos)

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8. Customer Relationship Management | A Retail Perspective by Dr. Muhammad Tahir Jan Udemy Course

The success of your business through managing relationships with customers effectively

As of right now, more than 939+ people have enrolled in this course and there are over 197+ reviews.

Course Content
Introduction
CRM & Retailing
The CRM Process

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9. Becoming a Zoho CRM Admin by The Workflow Academy Udemy Course

Everything you need to feel comfortable using Zoho CRM

As of right now, more than 413+ people have enrolled in this course and there are over 126+ reviews.

Course Content
“Set Up Your Accounts, and Intro to Zoho CRM
Cleaning up the CRM
Email
Workflow Rules
Imports
Forms”

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10. Introduction to Business Support System – BSS by Cognitel Training Services Udemy Course

Learn about business support system employed in telecom domain

As of right now, more than 396+ people have enrolled in this course and there are over 102+ reviews.

Course Content
Introduction to Business Support System – BSS
Customer Relationship Management
Mediation and Billing
Concepts of Revenue Management
Digital Aspect of BSS- SMAC
Assessment Quiz: Introduction to Business Support System – BSS

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Here are some frequently asked questions about learning Crm

How Long Does It Take to Learn Crm?

The answer to the question “How long does it ttake to learn Crm” is … it depends. Everybody has different needs, and everyone is operating in different scenarios, so the answer for someone may be totally different than for someone else.

Consider these questions: What are you trying to Learn Crm for? Where is your beginning point? Are you a newbie or do you have experience with Crm? Just how much can you practice? 1 hour each day? 40 hours weekly? Have a look at this course about Crm.

Is Crm Easy Or Hard to Learn?

No, learning Crm isn’t hard for most people. Check this course on how to Learn Crm in no time!

How to Learn Crm Fast?

The fastest way to Learn Crm is to first get this Crm course, then practice whatever you learn whenever you can. Even if its just 15 minutes a day of practice. Consistency is crucial.

Where to Learn Crm?

If you want to explore and learn Crm, then Udemy offers you the best platform to learn the Crm. Check this course on how to Learn Crm in no time!