There are thousands of online courses and classes that will help you improve your Customer Journey Mapping skills and earn your Customer Journey Mapping certificate.
In this post, our specialists have put together a curated list of the 10 Best of the Best Customer Journey Mapping courses, tutorials, training programs, classes and certifications that are offered online right now.
We have actually included just those courses that fulfill our high-quality requirements. We have actually put a great deal of time and effort into collecting these all for you. These courses are suitable for all levels, beginners, intermediate learners, and experts.
Here’s a look at these courses and what they have to offer for you!
10 Best Customer Journey Mapping Courses and Certifications Online
| Course Name | Enrolled Students (Count) | Reviews (count) |
|---|---|---|
| 1. Facebook Ads & Instagram Ads Course 2022 (Ready for iOS 14+) Our Best Pick | 24012+ | 137+ |
| 2. Sales Funnel & Customer Journey Map for Digital Marketing | 9659+ | 63+ |
| 3. Mapping Customer Journeys & Dealing With Customer Complaints | 2802+ | 36+ |
| 4. The Customer: How to Map out their Journey (BITE SIZE) | 2041+ | 247+ |
| 5. Design Thinking : Customer Journey Mapping | 1199+ | 123+ |
| 6. Create a Customer Journey Map with Personas for Beginners | 242+ | 75+ |
| 7. Customer Journey Mapping: practical step-by-step workshop | 237+ | 38+ |
| 8. Customer Experience Management – Customer Journey Mapping | 169+ | 30+ |
| 9. B2B Marketing: Customer Journeys and Go-to-Market Strategy | 158+ | 34+ |
| 10. Customer Experience Journey Mapping | 95+ | 29+ |
1. Facebook Ads & Instagram Ads Course 2022 (Ready for iOS 14+) by “Ing. Tomas Moravek | Facebook Ads Expert, SEO, Facebook Ads & Digital Marketing Academy, Beck Robertson” Udemy Course Our Best Pick
Facebook Ads Course you will Love. Learn Fast & Fun. Overcome iOS Restrictions. Create Customer Journey. Enjoy Quizzes.
As of right now, more than 24012+ people have enrolled in this course and there are over 137+ reviews.
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2. Sales Funnel & Customer Journey Map for Digital Marketing by Hotel Management School Your learning Partner Udemy Course
“learn customer personna and customer value journey, how to move customers through sales funnel”
As of right now, more than 9659+ people have enrolled in this course and there are over 63+ reviews.
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3. Mapping Customer Journeys & Dealing With Customer Complaints by Expert Academy Udemy Course
Increasing Sales Through a Better Understanding of Your Customers
As of right now, more than 2802+ people have enrolled in this course and there are over 36+ reviews.
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4. The Customer: How to Map out their Journey (BITE SIZE) by Learoy Tonight Udemy Course
“What are the critical points in the customer journey, and how can you make sure their experience is a positive one?”
As of right now, more than 2041+ people have enrolled in this course and there are over 247+ reviews.
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5. Design Thinking : Customer Journey Mapping by Nilakantasrinivasan Janakiraman Udemy Course
“Sure shot way to delight customers, recreate value proposition, improve customer experience (CX) & become profitable”
As of right now, more than 1199+ people have enrolled in this course and there are over 123+ reviews.
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6. Create a Customer Journey Map with Personas for Beginners by Customer Experience 24/7 Udemy Course
Step by Step Instructions to a Better Customer Experience
As of right now, more than 242+ people have enrolled in this course and there are over 75+ reviews.
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7. Customer Journey Mapping: practical step-by-step workshop by Giovanna Toldi Udemy Course
Understand your customers | Unpack and map needs and expectations along their buying lifecycle | Excel on CX delivery
As of right now, more than 237+ people have enrolled in this course and there are over 38+ reviews.
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8. Customer Experience Management – Customer Journey Mapping by LS Consulting Udemy Course
Lean how to create an actionable customer journey map and transform your customer experience.
As of right now, more than 169+ people have enrolled in this course and there are over 30+ reviews.
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9. B2B Marketing: Customer Journeys and Go-to-Market Strategy by Jay Shah Udemy Course
“Enhance the communication of your value proposition, while improving your marketing ROI, CX, and customer satisfaction.”
As of right now, more than 158+ people have enrolled in this course and there are over 34+ reviews.
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10. Customer Experience Journey Mapping by Dr Osman Khan Udemy Course
“Identify and map, the customer’s journey (touch-points), to create great customer experiences.”
As of right now, more than 95+ people have enrolled in this course and there are over 29+ reviews.
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Here are some frequently asked questions about learning Customer Journey Mapping
How Long Does It Take to Learn Customer Journey Mapping?
The answer to the question “How long does it ttake to learn Customer Journey Mapping” is … it depends. Everybody has different requirements, and everyone is working in different situations, so the answer for someone may be completely different than for somebody else.
Consider these questions: What are you trying to Learn Customer Journey Mapping for? Where is your starting point? Are you a newbie or do you have experience with Customer Journey Mapping? How much can you practice? 1 hour each day? 40 hours per week? Have a look at this course about Customer Journey Mapping.
Is Customer Journey Mapping Easy Or Hard to Learn?
No, learning Customer Journey Mapping isn’t hard for the majority of people. Check this course on how to Learn Customer Journey Mapping in no time!
How to Learn Customer Journey Mapping Fast?
The fastest method to Learn Customer Journey Mapping is to first get this Customer Journey Mapping course, then practice whatever you learn whenever you can. Even if its simply 15 minutes a day of practice. Consistency is crucial.
Where to Learn Customer Journey Mapping?
If you want to explore and learn Customer Journey Mapping, then Udemy offers you the best platform to learn the Customer Journey Mapping. Check this course on how to Learn Customer Journey Mapping in no time!