10 Best Customer Service Courses and Certifications Online

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Close up iPhone showing Udemy application and laptop with notebookThere are thousands of online courses and classes that will assist you enhance your Customer Service skills and earn your Customer Service certificate.

In this short article, our experts have actually put together a curated list of the 10 Best of the Best Customer Service courses, tutorials, training programs, classes and certifications that are offered online right now.

We have included only those courses that satisfy our high-quality requirements. We have put a great deal of time and effort into gathering these all for you. These courses are suitable for all levels, beginners, intermediate learners, and experts.

Here’s a look at these courses and what they have to offer for you!

10 Best Customer Service Courses and Certifications Online

1. The Customer: How to Understand Their Needs (BITE SIZE) by Learoy Tonight Udemy Course Our Best Pick

Be guided on understanding the modern customer and how their needs have changed over time

As of right now, more than 54609+ people have enrolled in this course and there are over 27826+ reviews.

Course Content
Welcome to How to Understand Customer Needs
Customer Satisfaction
Internal and External Customers
The Modern Day Customer
What’s Your Game Plan?
Congratulations! You now know how to Understand Customer Needs

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2. Customer Service: Soft Skills Fundamentals by Samara Wenten Udemy Course

How to keep your head when everyone else is losing theirs

As of right now, more than 52086+ people have enrolled in this course and there are over 19244+ reviews.

Course Content
Introduction to Customer Service: Soft Skills Fundamentals
Prepare Yourself and Your Space
Dealing With Customers
Self Preservation in Customer Service
Conclusion

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3. Customer Service Mastery: Delight Every Customer by Chris Croft Udemy Course

Master Customer Service using this practical customer care course

As of right now, more than 29809+ people have enrolled in this course and there are over 13474+ reviews.

Course Content
Introduction
What is Customer Service
Ways to Generate Ideas
Wrap Up

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4. Brilliant Customer Service: How to Impress your Customers! by Lecturio GmbH Udemy Course

Enhance your customer support and truly differentiate yourself from your competition!

As of right now, more than 21826+ people have enrolled in this course and there are over 10803+ reviews.

Course Content
Brilliant Customer Service

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5. The Customer: Build a Customer Service Strategy (BITE SIZE) by Learoy Tonight Udemy Course

“For you and your team to be successful in providing great customer service, start by putting your customer first”

As of right now, more than 11709+ people have enrolled in this course and there are over 6429+ reviews.

Course Content
Welcome to How to Build a Customer Service Strategy
Thinking Like a Customer
Damaging Your Customer Centric Strategies
The Customer Experience
Congratulations! You now know how to Build a Customer Service Strategy

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6. Start Improving Customer Service by Symon Stephens Udemy Course

Creating a Customer Service advantage in Your department or business through communication and Customer Management

As of right now, more than 8716+ people have enrolled in this course and there are over 2029+ reviews.

Course Content
Introduction
Why Customer Service Matters
Effective Customer Service Communication
Turning Complaints into Opportunities
Empowering Great Customer Service
Measuring Customer Service Satisfaction
Start Improving Customer Service Course Conclusion

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7. [2022] Customer Service 2.0: Learn Digital Customer Service by “Davis Jones, Eazl (Official), Ludell Jones” Udemy Course

“Used by ChaseĀ®, IntelĀ®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more.”

As of right now, more than 8634+ people have enrolled in this course and there are over 2844+ reviews.

Course Content
Customer Service 2.0: Serving Customers in the Social Media Era
How to Solve Customer Issues in a Community-first Context
What Social Media and Smartphones Mean for Customer Service
How to Generate Revenue through Compassionate Service

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8. Customer Service: Keep ’em coming back! by The Main Street Entrepreneur Udemy Course

How to give the best customer service in your industry and keep those customers raving about your business.

As of right now, more than 6143+ people have enrolled in this course and there are over 2431+ reviews.

Course Content
Introduction: Who We Are
Give Distinguishing Service
The Importance of Customer Service
Customer Service Strategies
Customer Service Systems

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9. “Fundamentals of Logistics, Supply Chain & Customer Service” by Bradley C. Udemy Course

“Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1.”

As of right now, more than 6132+ people have enrolled in this course and there are over 1940+ reviews.

Course Content
Logistics
Supply Chain
Customer Service

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10. Your Customer Service Toolbox: Best Practices for Beginners by Jenny Dempsey Udemy Course

“Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more.”

As of right now, more than 4326+ people have enrolled in this course and there are over 2057+ reviews.

Course Content
Introduction
What is Customer Service?
Your Customer Service Toolbox
Customer Service Best Practices
Wrap Up & Next Steps

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Here are some frequently asked questions about learning Customer Service

How Long Does It Take to Learn Customer Service?

The answer to the question “How long does it ttake to learn Customer Service” is … it depends. Everyone has different requirements, and everyone is working in different situations, so the answer for a single person might be entirely different than for someone else.

Consider these questions: What are you attempting to Learn Customer Service for? Where is your starting point? Are you a newbie or do you have experience with Customer Service? Just how much can you practice? 1 hour per day? 40 hours per week? Have a look at this course about Customer Service.

Is Customer Service Easy Or Hard to Learn?

No, learning Customer Service isn’t hard for most people. Check this course on how to Learn Customer Service in no time!

How to Learn Customer Service Fast?

The fastest way to Learn Customer Service is to first get this Customer Service course, then practice whatever you learn whenever you can. Even if its simply 15 minutes a day of practice. Consistency is key.

Where to Learn Customer Service?

If you want to explore and learn Customer Service, then Udemy offers you the best platform to learn the Customer Service. Check this course on how to Learn Customer Service in no time!