10 Best It Management Courses and Certifications Online

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Close up iPhone showing Udemy application and laptop with notebookThere are countless online courses and classes that will assist you improve your It Management skills and earn your It Management certificate.

In this article, our specialists have assembled a curated list of the 10 Best of the Best It Management courses, tutorials, training programs, classes and certifications that are available online right now.

We have actually included only those courses that fulfill our top quality standards. We have actually put a lot of time and effort into gathering these all for you. These courses are suitable for all levels, beginners, intermediate learners, and experts.

Here’s a look at these courses and what they have to offer for you!

10 Best It Management Courses and Certifications Online

1. Introduction to Service Management with ITIL 4 by “Jason Dion • 900,000+ Enrollments Worldwide, Dion Training Solutions • ATO for ITIL & PRINCE2, Dion Training Solutions • ATO for ITIL & PRINCE2” Udemy Course Our Best Pick

“Learn about service management, four dimensions, guiding principles, service value system, and ITSM best practices”

As of right now, more than 79432+ people have enrolled in this course and there are over 25923+ reviews.

Course Content
Introduction
Service Management
The Basics of ITIL 4 (BONUS SECTION)
Practice Exam
Conclusion

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2. ITSM Foundation Certification Exam Prep and Training (2022) by “EL MAQTBA, Sadok Smine” Udemy Course

Get The Training You Need For The IT Service Management Most Accepted Framework Certification Exam

As of right now, more than 11171+ people have enrolled in this course and there are over 1090+ reviews.

Course Content
Introduction
Concepts of Service Management
The Four Dimensions of Service Management
The Service Value System
ITSM Practices

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3. ISO/IEC 20000-1. Service Management System by Cristian Vlad Lupa Udemy Course

Become a Service Management professional. Understand the requirements of ISO/IEC 20000-1:2018

As of right now, more than 5107+ people have enrolled in this course and there are over 1733+ reviews.

Course Content
General aspects
Context of the organization (Clause 4 of ISO/IEC 20000-1:2018)
Leadership (Clause 5 of ISO/IEC 20000-1:2018)
Planning (Clause 6 of ISO/IEC 20000-1:2018)
Support of the Service management system (Clause 7 of ISO/IEC 20000-1:2018)
Operation of the Service management system (Clause 8 of ISO/IEC 20000-1:2018)
Performance evaluation (Clause 9 of ISO/IEC 20000-1:2018)
Improvement (Clause 10 of ISO/IEC 20000-1:2018)
Few more words…

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4. IT Management: Essential Principles and Skills by S Drawdy Udemy Course

Learn to be an indispensable and highly sought after manager in the high tech arena by following this practical course

As of right now, more than 3550+ people have enrolled in this course and there are over 1006+ reviews.

Course Content
Welcome to the Course
Let’s Get Going
Breaking IT All Down
Know your Systems
Keeping CDs and RGE’s to a Minimum
Audits
Course Conclusion

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5. Service Desk and ITIL Fundamentals by Juan Sebastian Garcia Udemy Course

Learn Service Desk and ITIL processes and service functions. Fundamentals to Manage IT Services

As of right now, more than 2626+ people have enrolled in this course and there are over 282+ reviews.

Course Content
“Instructor
What is ITIL, Concepts, Service Level Agreements
ITIL Concepts, Service Lifecycle
ITIL Processes and Funcions, ITIL Roles, 4 P’s of Service Management
ITIL Process and Overview
Service Strategy, Service Design, Service Transition, Service Operations
Service Desk Concepts
Service Desk Operations, Incidents, Categorization, Priority”

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6. IT Management Fundamentals – From IT Tech to IT Manager by Emilio Aguero Udemy Course

The knowledge and expertise you need to know to become an IT manager and develop those skills

As of right now, more than 806+ people have enrolled in this course and there are over 182+ reviews.

Course Content
Introduction
Tech to Manager
Manager Responsibilities
Know your Systems and Staff
Maintenance & Support
Be Organised!!
Meetings + Reports
Vendors and Suppliers
Conclusion

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7. “IT Service management: develop SLA, Service catalog, OLA” by Danil Dintsis Udemy Course

“Align IT management with business strategy by clear and concise PBA, SLA, Service Catalog and OLA”

As of right now, more than 358+ people have enrolled in this course and there are over 70+ reviews.

Course Content
IT – Business Alignment
IT Service Demand management
IT Services Catalog management
Service level management: SLA and OLA

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8. Service Level Management by The Art Of Service Udemy Course

“An introductory course about understanding service level management, its components and policies.”

As of right now, more than 316+ people have enrolled in this course and there are over 53+ reviews.

Course Content
“Welcome
Overview of the Course
SLM Roles & Responsibility Part 1
SLM Roles & Responsibility Part 2
SLAs, OLAs and UCs
Writing Reports — Part 1, 2, 3 and kpi
Service Catalog Management – Part 1 and 2
Skills and Qualities — Part 1 and 2
Skills and Qualities — Part 3
Skills and Qualities — Part 4
Your Workforce — Part 1
Your Workforce — Part 2
Your Workforce — Part 3
Service Level Management Certification”

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9. IT Service Management by Handson System Udemy Course

Become Managing Professional

As of right now, more than 229+ people have enrolled in this course and there are over 33+ reviews.

Course Content
“Introduction
Concepts and challenges relating Service Value System
Plan and manage resources in the service value system
Use and value of information and technology across the service value system
ITIL practices contributing to a value stream for a new service
ITIL practices contribute to a value stream for user support
Coordinate,prioritize & structure work & activities to create deliver support
Understand the use and value of the following across the service value system”

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10. IT Service Management (ITSM) Full Course by Mahmoud Elnady Udemy Course

Complete IT Service Management Course with ManageEngine Technical Demo lab

As of right now, more than 210+ people have enrolled in this course and there are over 30+ reviews.

Course Content
Introduction
Introduction to ManageEngine Servicedesk Plus
End User Portal
Admin Portal

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