10 Best It Support Courses and Certifications Online

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Close up iPhone showing Udemy application and laptop with notebookThere are thousands of online courses and classes that will help you improve your It Support skills and earn your It Support certificate.

In this post, our experts have assembled a curated list of the 10 Best of the Best It Support courses, tutorials, training programs, classes and certifications that are offered online right now.

We have included just those courses that meet our top quality standards. We have actually put a lot of time and effort into collecting these all for you. These courses are suitable for all levels, beginners, intermediate learners, and experts.

Here’s a look at these courses and what they have to offer for you!

10 Best It Support Courses and Certifications Online

1. Desktop Support / Troubleshooting- Healthcare IT Technicians by John Courtenay Udemy Course Our Best Pick

Learn about some of the unique challenges as well as the typical hardware & software found in healthcare IT environments

As of right now, more than 21310+ people have enrolled in this course and there are over 149+ reviews.

Course Content
Introduction
Clinical hardware
Clinical software & Windows compatibility mode
Data protection & Infection control
Real-world case studies

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2. Speed Up Your Windows Computer Or Laptop (For Beginners) by James Ratcliffe Udemy Course

“Improve bad performance on your current Windows computer or laptop with these tips, tricks, and hacks!”

As of right now, more than 11516+ people have enrolled in this course and there are over 106+ reviews.

Course Content
Introduction
Diagnosing The Problem
Stage 1: Improving Performance With Initial TLC
Stage 2: More Invasive Ways To Improve Performance
Stage 3: Getting a New PC

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3. IT Support Technical Skills Helpdesk by Kevin Apolinario Udemy Course

Hands-on Technical skills for IT Support Learners

As of right now, more than 5226+ people have enrolled in this course and there are over 472+ reviews.

Course Content
Introduction
Support
Office 365
Path of the tech
Preparing For Jobs
Conclusion

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4. IT service operations and Service Desk management by Danil Dintsis Udemy Course

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam.

As of right now, more than 3815+ people have enrolled in this course and there are over 952+ reviews.

Course Content
Introduction
Service Operation processes
Service Functions

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5. Service Desk Analyst Crash course for beginners. by Nihal Singh Udemy Course

Get Hands-On Experience for following JOB roles – Service Desk Analyst | IT Help Desk Professional | L1 IT Support | GSD

As of right now, more than 2393+ people have enrolled in this course and there are over 348+ reviews.

Course Content
Introduction
Windows 10 OS Overview.
Computer IP Address.
Windows Workgroup Model and Domain Model.
Software Installation.
Users and Computers Active Directory tool overview.
Service Now Ticketing Tool.
MS Office Troubleshooting 2016.
Service Desk Call Handling Guide.
Use of Citrix Director and vCenter Console in Service Desk role.
Service Desk Analyst / IT Support Interview Question Answers.
Course Conclusion.

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6. Insight into IT Support / Helpdesks / NOC / Service Desks by Manish Tankaria Udemy Course

Secure your first IT Support role

As of right now, more than 2187+ people have enrolled in this course and there are over 226+ reviews.

Course Content
Start Here

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7. IT Support and Service Desk jobs -Crash Course for Beginners by Marious Kuriata Udemy Course

“Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications – Part 1”

As of right now, more than 1772+ people have enrolled in this course and there are over 629+ reviews.

Course Content
Introduction
General IT Skills
Tasks From our Manager!
Operating Systems
Microsoft Office – Office 365
Networks and Security
Procedures
How to Get a Job in IT – Tips
More Advanced Topics
Final Quiz – Top 30 Technical Interview Questions
Extra Lectures

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8. Complete IT Support Specialist Course: IT Foundations by Jonney J Robinson Udemy Course

IT Support Foundations: Learn the skills equivalent to an associates in this series and qualify for an entry level job

As of right now, more than 1732+ people have enrolled in this course and there are over 601+ reviews.

Course Content
Introduction
The Basics of Computing
Computer Architecture
Data Compression
Hardware and Components
History of Computing
Operating Systems
Networking
Introduction to Software
Trouble Shooting
Building a Desktop
Customer Service

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9. IT Support/HelpDesk Fundamentals – 9 Topics in one course! by Arun Krishnan Udemy Course

Master the skills and qualities employers look for when hiring IT Help Desk/Support/Technician

As of right now, more than 1589+ people have enrolled in this course and there are over 495+ reviews.

Course Content
Welcome
Computers
Network
Servers
Printers
Virtualization
VoIP – Voice over Internet Protocol
BDR – Backup and Disaster Recovery
Cloud Storage
Security
Troubleshoot
Credits

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10. Learning IT Help Desk for Beginners by Emilio Aguero Udemy Course

Must know skills for Helpdesk and Service Desk Professionals!!

As of right now, more than 618+ people have enrolled in this course and there are over 170+ reviews.

Course Content
Introduction
Microsoft Windows
Hardware
Active Directory
Networks and Tools
Servers and Virtualisation – Basic Overview
Few Final Thoughts

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Here are some frequently asked questions about learning It Support

How Long Does It Take to Learn It Support?

The answer to the question “How long does it ttake to learn It Support” is … it depends. Everybody has different needs, and everybody is operating in different scenarios, so the answer for a single person may be entirely different than for somebody else.

Consider these questions: What are you attempting to Learn It Support for? Where is your starting point? Are you a newbie or do you have experience with It Support? Just how much can you practice? 1 hour per day? 40 hours per week? Have a look at this course about It Support.

Is It Support Easy Or Hard to Learn?

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The fastest method to Learn It Support is to first get this It Support course, then practice whatever you learn whenever you can. Even if its simply 15 minutes a day of practice. Consistency is crucial.

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